Set Up Automated Business Alerts

Adjustment

Price Overrides

Setting the Max Count controls the threshold for Price Overrides per hour. The Cumulative Value acts as a separate control, so you receive an alert once the total dollar amount for Price Overrides has been exceeded for the day.

For example, setting the count to 10 and the hour to 5 triggers an alert if more than 10 price overrides are performed on the POS within 5 hours, beginning at the start time. If the cumulative value is set to $20, you receive an alert if all price overrides for the day total more than $20.

Adjustments

Setting the Adjustments controls the threshold for the number of transactions adjusted in a specific period of time. For example, setting the count to 5 and the hour to 12 triggers an alert if 6 or more adjustments are performed on the POS within a 12-hour period.

Corrections

Setting the Corrections controls the threshold for the number of corrections done in a specific period of time. For example, setting the count to 10 and the hour to 3 triggers an alert if 11 or more corrections are performed on the POS within a 3-hour period.

Cash Drops

Setting the Cash Drops controls the threshold for the number of cash drops done in a specific period of time. For example, setting the count to 5 and the hour to 5 triggers an alert if fewer than 5 cash drops are done within 5 hours, beginning at the start time.

No Sales

Setting the No Sales controls the threshold for the number of no-sale transactions done in a specific period of time. For example, setting the count to 5 and the hour to 1 triggers an alert if 6 or more no-sales are done within 1 hour.

Cash drops trigger the drawer to open without entering a sale, so Sub Shop/2000™considers them no-sale transactions. However, LiveIQ can identify cash drops, so you should not factor them into the values you set for this alert.

Combined Adjustments Threshold

Setting the Combined Adjustments controls the threshold for the number of other adjustment transaction done in a specific period of time. This means that you can specify an alert once the overall total number of these KPIs has been exceeded. For example, setting the count to 20 and the hour to 12 triggers an alert if 10 corrections, 5 price overrides, and 6 no-sale transactions occur within 12 hours.

Cash drops are not included in the total for Combined Adjustments.

Time Periods

Use these settings to specify when you want the other settings to start and stop taking effect. For example, if you set Start Time to 7 AM and Stop Time to 10 PM, the time period for your KPIs begins at 7 AM and ends at 10 PM.

Cash Variance

This setting is based on cash-ins entered on the POS. LiveIQ generates an alert if the cash over short exceeds the specified amount.

Cash-In Count

This setting is based on the number of cash-ins entered on the POS. For example, setting the count to 3 and the hour to 12 triggers an alert if fewer than 2 cash-ins are performed in Sub Shop/2000™ within 12 hours, beginning at the start time.

Bread Count Variance

This setting is based on bread count. LiveIQ generates an alert if the bread count variance exceeds the specified amount.